Return & Refund Policy
1.If you are not satisfied with the item(s)you have ordered we will provide you full return/refund policy provided that you return them to us within 30 days.
You just need to need to us email on [email protected]
and We will provide you with Return Labels.
2. The goods become your property as soon as they are dispatched to you. You are responsible for the care of the goods whilst in your possession and returning them in good condition in the original packaging including all documents and manuals. We will reimburse you in full for the goods if they are returned as new. If the goods are found to be used, misused or damaged on return, we reserve the right to issue you a partial refund for it.
2. Import duties Buyers are responsible for import duties, customs fees, and taxes if any. Please check with your country’s customs office to determine the additional costs impose on the item prior to buying. If there is a problem you may receive a refund or replacement under the terms of our guarantee. Our liability to you will always be limited to a full refund of the goods purchased. We will not compensate for delivery delays or failures unless you have requested a premium delivery option. In these circumstances, our liability to you will be limited to a refund of the delivery charges you have paid. Our liability to you specifically excludes compensation for indirect or consequential loss or damage however it arises and except as described above will always be limited to a refund of your payment.
3. Unforeseen Circumstances If the performance of any of our obligations to you is prevented, frustrated, or impeded by reason of acts of God, war and other hostilities, civil commotion, acts of terrorism, accident, strikes, lock outs, trade disputes, acts or restraints of Government, imposition or restrictions of imports or exports or any other cause not within our reasonable control, we will do our best to maintain our deliveries. However, we shall have no liability to you for any failure which is due to such unforeseen circumstances or any other situation outside our control.
4. Age Restrictions apply to the supply of some goods. By ordering these goods you confirm that you are over 18 and that the person receiving the delivery is also over 18.
5. Return Postage will be paid by the customer if buyer change their mind or size is not accurate.
6.Please make sure that you include the following information:
- Order number
- Your name and address, including postcode
- Contact telephone number
- Reason for return
7.Write the order number on the top left hand side of the packaging to help us to identify your parcel at our warehouse. If you are returning the item yourself please ensure a tracked service is used to ensure safe arrival of your returned products
Please contact us if you have any questions or feedback via our contact us page.